> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://keystonewallet.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why did I only receive part of my order? What happened to the rest?

Articles on: [Keystone Hardware Wallet](/en/category/keystone-hardware-wallet-1lktmxy/)

Sometimes, orders may be split into 2-3 packages due to warehouse storage constraints. The other package(s) will arrive later, do be patient with us.

Updated on: 17/02/2023