Can I use a different brand of hardware wallet to recover my assets if my Keystone is lost or damaged?
Articles on: Keystone Hardware Wallet
Keystone requires users to have complete control and ownership of their private keys (recovery phrase). If the Keystone device is lost or damaged, the Secure Element will protect the private keys from being exposed. The Keystone Pro also has a self-destruct mechanism that automatically erases all information, including private keys, if the device is disassembled.
Different brands of hardware wallets use different derivation paths, so if you import the recovery phrase into a hardware wallet of a different brand, some of the assets on certain addresses may not be visible or accessible. If your Keystone is lost or broken, it is recommended to recover your assets using a wallet with the same derivation path as Keystone.
If you have any additional concerns, please contact the Keystone Support Team. Our administrators will assist you as soon as possible.
Updated on: 17/02/2023
Keystone requires users to have complete control and ownership of their private keys (recovery phrase). If the Keystone device is lost or damaged, the Secure Element will protect the private keys from being exposed. The Keystone Pro also has a self-destruct mechanism that automatically erases all information, including private keys, if the device is disassembled.
Different brands of hardware wallets use different derivation paths, so if you import the recovery phrase into a hardware wallet of a different brand, some of the assets on certain addresses may not be visible or accessible. If your Keystone is lost or broken, it is recommended to recover your assets using a wallet with the same derivation path as Keystone.
If you have any additional concerns, please contact the Keystone Support Team. Our administrators will assist you as soon as possible.
Updated on: 17/02/2023
Updated on: 21/02/2023
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